Frequently Asked Questions
How Much are your Rehabilitation Consultations?
Veterinary Physiotherapy Initial Consultation* £72
Veterinary Physiotherapy Follow-on £54
Canine Hydrotherapy Consultation - Extended £54
Canine Hydrotherapy Consultation - Standard £40
Laser only Consultation £28**
* All referred patients require an initial assessment with our Veterinary Physiotherapist Leah Phillips.
** Only available to active referred patients who have Class 3B Laser included in their rehabilitation plan provided by our Lead Veterinary Physiotherapist.
Do you offer direct insurance claims?
We do not currently offer a direct claim service. We are however very happy to provide you with any receipts, invoices or completed claim forms - Just ask one of our team.
For insurance queries, please email;
Please note; there is a £16.80 administration fee for insurance administration, per condition.
What are your opening hours?
Wednesday to Saturday, 9am to 6pm
Strictly by appointment only.
COVID-19 Policy - Business Continuation Plan in Effect
> Initial consultations - Single owner present
> Follow-on consultations - Drop-off policy in effect
> Please use the sanitisation station in reception on entry. Further stations are located in each consultation room.
UPDATED 03.11.2022
Do I need a referral form?
Yes, all patients require veterinary referral from their veterinary surgeon - in addition, we also require your pets medical history and relevant radiographs.
Copies of these forms can be found above.
Alternatively, we are happy to arrange your pets rehabilitation referral directly with your surgeon - you can give us a call and speak with one of our team who will be happy to help.
Alternatively, please complete our online registration form on our contact us page.
client resources
Patient Exercise Diary & Medication Diary
Available to download free of charge.
To aid with patient weight loss and to help owners recall dosed medication.
Canine Arthritis Management Booklet - How to Exercise an Arthritic Dog
Available to download free of charge. Click the icon to the right to download your copy.